Identify businesses with a reason to use you
Look for engineering workshops, manufacturers, printers, wholesalers, automotive parts businesses and firms with urgent replacement-part needs. Focus on businesses with time-sensitive dispatches, not every shop in town.
Build a small, useful prospect list
Start with 30–50 businesses within a realistic service area. Note their business type, location, likely delivery needs and publicly listed contact route. Respect privacy and marketing rules; avoid indiscriminate bulk messaging.
Make a clear first approach
Explain your operating area, vehicle capacity, availability and how to book you. Ask how they currently handle urgent collections and what matters most: speed, communication, handling or proof of delivery. Keep the conversation brief and relevant.
Sell reliability rather than just cheap mileage
Businesses value a courier who answers the phone, arrives when promised, handles goods carefully and communicates delays. Provide a simple written quotation, clear terms and prompt delivery confirmation.
Turn the first job into the second
After a successful delivery, send the POD and invoice promptly, ask whether the service met expectations and make the next booking easy. Keep useful account notes and follow up at appropriate intervals.
Make it easy to book
A dedicated booking link, clear contact details, transparent pricing and a straightforward invoicing process remove friction. Speedy Courier Software supports customer booking portals, live tracking, PODs and invoices as a business grows.
Track what actually works
Record contacts, meaningful conversations, quotes, first jobs, repeat bookings and margin. A handful of reliable regular customers can be more valuable than many one-off low-margin jobs.
Useful official references
Check current requirements for your particular circumstances with GOV.UK: Set up a business, vehicle insurance, employers’ liability insurance and goods vehicle operator licensing. Regulations, insurance cover and tax treatment depend on the work and vehicle.
When you're ready to manage bookings
Speedy Courier Software helps independent courier companies manage jobs, drivers, customer bookings, tracking, proof of delivery and invoicing. Explore the software when it fits your business.
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